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Salary: USD 150,500 - 215,000 / annual
Zscaler is seeking a Senior Manager, Communications to join the Corporate Communications team, reporting to the Director of AI, Product Communications. This hybrid/remote role is based in the U.S. and sits at the strategic intersection of rapid-response communications, comms operations, and partner communications.
You will drive Zscaler's real-time narrative during breaking news and industry developments, build a scalable partner communications program, and develop analytical frameworks connecting communications outcomes to business impact and pipeline.
Key responsibilities include:
- Monitor industry breaking news, emerging threats, and competitive developments in real time to rapidly develop and syndicate company perspective
- Build and maintain a rapid-response playbook, executive quote bank, and streamlined approval workflows with SMEs, executives, and agency partners
- Pitch reactive commentary, bylines, statements, and social content to key press covering breaking industry events
- Build a partner communications program in collaboration with Partner Marketing to highlight Zscaler's partnerships and scale globally
- Track and analyze share of voice (SOV) against competitors and industry benchmarks using comms analytics tools
- Own the cadence, content, and executive presentations for quarterly business reviews (QBRs), connecting Corporate Communications program effectiveness directly to pipeline and revenue impact
You operate with urgency, moving fast to get reactive commentary approved and delivered within hours. You are data-driven, using comms analytics and revenue attribution to measure program effectiveness. You act as an owner, taking full accountability for building frameworks and optimizing processes. You champion simplicity, translating complex developments into clear, compelling company perspectives. You remain resilient and adaptable under pressure during breaking news events.
Requirements:
- 8+ years of experience in PR, communications, or comms operations, ideally in B2B tech or cybersecurity
- Demonstrated curiosity and active exploration of AI tools, with proven history of integrating new technologies into daily workflows
- Proven track record of developing, securing approval for, and pitching reactive content within hours of breaking news
- Demonstrated experience using measurement platforms and comms analytics tools to evaluate media effectiveness
- Experience building and scaling communications programs
- Strong analytical skills with experience building business cases, tracking pipeline impact, and presenting QBRs to executive leadership
- High-integrity judgment and strong multi-format writing skills across statements, bylines, and internal communications under high-pressure scenarios
Preferred qualifications:
- Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
- Experience leading partner communications between vendors
- Previous experience working in fast-moving PR, communications, or newsroom environments
- Direct experience in cybersecurity or another fast-moving, threat-driven industry
- Familiarity with pipeline and revenue attribution models for marketing and corporate communications
- Prior experience building, scaling, or modernizing a comms measurement program from scratch
