SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Fever is the world's leading tech platform for culture and live entertainment, operating in 55+ countries with 300+ million monthly users. The company partners with major brands like Netflix, F.C. Barcelona, and Primavera Sound to democratize access to live experiences.
The CRM team focuses on building lasting relationships with users throughout their lifecycle by analyzing customer behavior, creating personalized experiences, and driving engagement through targeted communications and data-driven insights.
In this role, you will:
• Manage the activation of customer data to develop and execute end-to-end CRM strategy and communications plans across email, push notifications, and in-app messaging channels
• Continuously refine multi-channel communications and develop retention strategies to deliver outstanding customer experiences, staying current with CRM best practices and industry trends
• Support the CRM Manager in defining the customer lifecycle, establishing contact strategies across all touchpoints, and identifying key client segments for improved targeting and program effectiveness
• Own campaign success metrics, tracking and analyzing performance data; ensure all activity is insight-driven and measurable, delivering weekly/monthly reporting and ad hoc deep dives
• Leverage customer behavior data and lifecycle mapping to strengthen loyalty and improve every user interaction
You bring 3+ years of digital marketing and CRM experience in mobile and web environments, with strong analytical skills, campaign management expertise, and a data-driven mindset. You're comfortable with marketing automation platforms, customer segmentation, and translating insights into actionable strategies.
