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Salary: USD 111,000 - 140,200 / annual
Flexe is a technology-driven logistics platform transforming the $1.5T logistics industry by delivering flexible warehousing infrastructure to Fortune 500 enterprises. The company operates a cloud-based software platform connecting 1,300+ warehouse operators across North America, enabling customers to source, operate, and scale logistics services efficiently.
The Senior Key Account Manager II is an individual contributor responsible for managing relationships with a portfolio of key enterprise customers. This role operates with increasing independence and autonomy, focusing on account profitability, growth execution, and customer retention. You will develop comprehensive business plans with clients, establish joint initiatives, and drive strategic account expansion.
Key responsibilities include:
- Building and maintaining strong relationships with enterprise-level clients
- Resolving client issues and developing corrective action plans with limited guidance
- Understanding client supply chain operations and anticipating future needs
- Collaborating with internal teams to communicate client requirements and create tailored solutions
- Negotiating contracts and managing pricing discussions
- Establishing and achieving budgeted account goals
- Leading quarterly business reviews to assess service delivery, develop joint initiatives, and identify growth opportunities
- Analyzing client data to identify trends and develop proactive solutions
- Preparing and presenting reports on account progress and key initiatives to internal and client stakeholders
- Mentoring and supporting less experienced team members
This is a fully remote position with the flexibility to work from anywhere in the US. The role includes up to 50% travel for client engagement and strategic account management.
Requirements:
- Bachelor's degree or equivalent professional experience
- Minimum 5 years of experience in account management, business development, or sales within supply chain/logistics industry
- Working knowledge of enterprise supply chain technology solutions (ERP, OMS, WMS, TMS, YMS)
- Ability to travel up to 50%
- Strong multitasking, prioritization, and time management skills
- Excellent written, oral, and presentation communication abilities
- Proficiency with spreadsheets, word processing, presentations, and standard business software
- Goal-oriented, organized team player mentality
