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Salary: USD 140,000 - 180,000 / annual
Syllo is a litigation AI platform that autonomously manages the entire litigation lifecycle for enterprise legal teams. Founded in 2019 by litigators and engineers, the company serves Fortune 500 companies and AmLaw 200 firms, and has won ILTA Transformative Project of the Year and ALM eDiscovery Technology of the Year for 2026.
As Senior IT Administrator, you will own Syllo's corporate IT infrastructure for a distributed, fast-scaling team. Your responsibilities include managing the hardware fleet, identity and access management (IAM), device provisioning workflows, and SaaS application administration. You'll ensure the team remains secure, productive, and well-supported across a multi-OS environment.
Key responsibilities:
- Own the corporate IT estate: manage identity providers (SSO, MFA, group permissions), endpoint devices, and security posture across a distributed workforce
- Scale support with AI: implement AI-driven workflows to automate ticketing, self-service support, and issue reporting for high-velocity resolution
- Partner with Security Engineering to deploy endpoint and identity controls aligned with SOC 2 Type II and ISO 27001 compliance frameworks
- Drive hardware provisioning: oversee procurement, configuration, shipping, asset tracking, and offboarding recovery
- Administer identity and access: manage identity providers and streamline joiner/mover/leaver workflows
- Optimize the SaaS suite: oversee application inventories, admin privileges, license utilization, and vendor renewal cycles
- Manage vendor relationships with MSPs, hardware resellers, and software vendors
- Build comprehensive IT documentation and runbooks for scalability
Required qualifications:
- 5+ years of corporate IT experience, including time as a senior or sole owner of the IT function in a fast-growing environment
- Hands-on experience administering identity providers (Okta, Google Workspace, Microsoft Entra ID) and MDM platforms (Jamf, Kandji, Intune)
- Proven experience supporting SOC 2 Type II or ISO 27001 compliance audits
- Experience managing IT operations for remote-first or distributed workforces
- Practical proficiency leveraging AI tools to automate IT workflows and support integrations
- Strong vendor management and service-minded judgment
- Bachelor's degree or equivalent practical experience
Relevant certifications (CompTIA, Okta, Jamf, Microsoft) are a plus.
