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Mollie is a European fintech payments platform serving 250,000+ businesses across 14+ locations. As Senior Internal Communications Specialist, you will be the connective tissue between executive leadership, the People team, and regional hubs across Europe, keeping 1,500+ employees aligned, engaged, and connected to Mollie's fintech strategy.
You will build transparent, high-impact internal channels that function effectively in a hybrid environment and scale with a fast-moving company. Your work sits close to the business: over the next 18–24 months, you will communicate and distribute the narrative behind a major integration, bringing distinct cultures and teams together into one cohesive workforce. You will work directly with executive management board members to help them tell strategic stories with clarity and ensure messaging holds together across multiple European hubs as priorities shift.
Key responsibilities include:
- Developing communication plans for employee and business initiatives across Mollie
- Creating and managing an internal editorial calendar and governance for Slack channels
- End-to-end production of monthly and quarterly All Hands meetings, including executive deck creation, speaker prep, live Q&A moderation, and post-event reviews
- Strategic ghostwriting for announcements, change management narratives, and sensitive organizational updates from executive management board members
- Building data-driven engagement and sentiment dashboards tracking communication reach, platform analytics, pulse survey insights, and eNPS impact with clear recommendations for leadership
- Fostering a transparent, high-energy culture that scales
- Reducing silos and improving messaging clarity across HR/People, product engineering, commercial teams, and executive leadership
You will also bring a sharp eye for using AI to scale and enhance how communication gets done, helping leaders work smarter and freeing up time for messaging that requires a human touch.
REQUIREMENTS:
- 5+ years of experience in internal communications, employee experience, or corporate communications within a high-growth tech or fintech environment
- Outstanding native or near-native English writing and editing skills with advanced copywriting ability to adopt distinct voices for executive management board members and turn complex business and fintech strategies into clear, engaging narratives
- Proven track record partnering directly with executive management board members on sensitive change management communications, with mastery of structured change methodologies for post-merger integrations, culture unification, and organizational restructuring
- Hands-on experience with digital workplace tools such as Slack, Notion, intranet platforms, and survey tools, alongside solid data analytics skills
- Excellent understanding and confidence using AI to enhance and scale your work
- Ability to juggle multiple projects and stakeholders at once, staying organized and on top of priorities without losing momentum
BONUS:
- Fintech or payments sector background
- Lightweight visual design skills (Figma, Canva, Photoshop)
- Basic web and email HTML formatting
