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Remote is a global employment platform that enables businesses to recruit, pay, and manage international teams compliantly across 80+ countries. The company operates fully remotely with a distributed workforce across six continents.
As a Senior HR Lifecycle Specialist focused on Employee Relations and Transitions, you will serve as a critical extension of Remote's clients' HR teams, managing complex employee exits and providing first-level employee relations support. This role combines compliance expertise with customer service excellence in a high-impact position.
Key responsibilities include:
**Offboarding & Exits**: Manage end-to-end employee separations across multiple international jurisdictions, ensuring legal compliance and superior customer experience. Lead and facilitate meetings with clients and employees, including workforce reduction consultations, administrative hearings, and termination negotiations. Draft and administer termination documents with strict attention to detail and privacy compliance. Process offboarding through Remote's HRIS platform, coordinating with payroll, legal, benefits, and other internal teams.
**Employee Relations**: Provide first-level support on workplace concerns, conducting preliminary assessments of issues and identifying applicable local regulations. Guide clients through progressive disciplinary approaches and documentation requirements. Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters. Monitor ongoing cases and ensure timely follow-up.
**Stakeholder Coordination**: Liaise with internal teams (Customer Success, Legal, Payroll, Benefits) and external parties (government bodies, trade unions, legal counsel) to ensure compliance and smooth execution of offboarding activities and audits.
**Subject Matter Expertise**: Serve as the go-to expert on offboarding and employee relations matters, responding to internal and external queries. Navigate clients through Remote's policies and resources.
**Continuous Improvement**: Identify and contribute to process improvements, automation opportunities, and product development initiatives that enhance customer and employee experience.
The role requires navigating intricate paths of global employment with speed, expertise, and precision, directly influencing Remote's ability to sustain compliance coverage, enhance customer journeys, and increase operational capacity across 80+ countries.
