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Fin (part of Intercom) is seeking a Senior Events Producer to lead the delivery of flagship brand events across Europe and North America. You will own the full arc of event execution—from concept through onsite delivery—ensuring every event is creatively ambitious, technically strong, and flawlessly executed.
Key responsibilities include planning and producing Fin's brand events (pop-ups, product announcements, hosted experiences), managing the complete production lifecycle (venue planning, vendor sourcing, budgeting, technical planning, run of show), and delivering hybrid events that combine in-person experiences with broadcast and digital distribution. You'll work cross-functionally with Product Marketing, Content, Communications, R&D, and Field teams to shape compelling live moments.
You will manage production vendors and partners to ensure high-quality execution, oversee event logistics (registration, ticketing, attendee experience, livestream delivery), track event performance metrics, and support flagship programs like Pioneer. You'll build repeatable production systems and playbooks to scale events across programs, manage timelines and budgets across multiple concurrent events, and travel up to 30% for onsite execution.
Required qualifications: 6+ years producing complex live events, brand activations, or flagship conferences; strong expertise in AV, staging, lighting, run of show, and onsite operations; experience producing hybrid events with broadcast/livestream components; proven ability to manage external vendors and complex logistics; experience running cross-functional projects; familiarity with event registration, ticketing, and livestream tools; strong operational and budget management skills; comfort working with senior stakeholders and high-profile speakers; meticulous attention to execution and brand quality.
Bonus skills include experience with large-scale brand events, B2B/technology companies, AI product marketing, event software platforms, AI tools for workflow optimization, and multilingual abilities (French, German).
