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Celonis is the global leader in Process Intelligence and Process Mining technology. As a Senior Value Engineer on the Scale team, you will serve as a trusted advisor driving value, adoption, and customer success across a portfolio of enterprise accounts using the Celonis Process Intelligence Platform.
You will be responsible for building scalable engagement strategies, establishing Centers of Excellence (CoEs), and coaching customers toward self-sufficiency and value realization. Your work involves orchestrating partner relationships, managing 1:N program motions (value bootcamps, sprints, POV development), and driving AI-orchestrated account plans that leverage platform best practices.
Key responsibilities include: driving adoption and sponsorship across a customer portfolio; establishing robust governance at account and portfolio levels; building stakeholder trust through efficient, scaled interactions rather than traditional 1:1 relationships; maintaining cross-industry fluency to operate across multiple business sectors; utilizing AI-driven tools to monitor portfolio health and surface renewal risks; operating AI agents to track value realization and expansion opportunities; deploying automated value reports and strategic nudges; and acting as an AI-fluent operator using copilots and intelligent agents to produce technical outputs.
You will focus on big-picture value while partnering with internal technical teams (CoE and Applied Value Engineers) on complex implementations. The role emphasizes leveraging AI-curated industry briefs, auto-generated programmatic content, and AI-orchestrated workflows to manage portfolios efficiently at scale.
Required: 3–5 years of programmatic execution experience, ability to manage complex products efficiently, end-to-end post-sales customer journey expertise, and broad industry/domain knowledge. You should be comfortable with AI-driven tools, have strong communication skills, and demonstrate the ability to build trust across diverse stakeholder groups.
