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Salary: USD 153,600 - 182,400 / annual
Nova Credit is seeking a Senior Deployment Lead to implement its suite of fintech products—Credit Passport, Cash Atlas, and Income Navigator—with enterprise customers post-sale. This role sits at the intersection of customer success, technical project management, and revenue realization, reporting to the Head of Solutions.
You will own a portfolio of enterprise accounts and orchestrate end-to-end deployment execution, managing timelines, scope, and stakeholder alignment across client organizations (technology teams, marketing, credit risk policy) and internally (Solution Architects, Account Managers, Product Managers, Engineering). Success requires strong project management discipline, technical fluency (APIs, webhooks, system integration), and the ability to navigate complex, multi-stakeholder environments with operational ambiguity.
In your first month, you'll onboard on Nova Credit's products and business model while building relationships with key accounts. By end of Q1, you'll master the product technology stack, partner with customer business teams to define integration requirements, plan and execute deployments at strategic accounts, and facilitate executive-level touchpoints. Within the first year, you'll successfully deploy solutions to multiple enterprise clients, drive significant revenue realization through on-time and on-value execution, and collaborate cross-functionally to influence product priorities.
The ideal candidate brings 5+ years in deployment leadership, customer success management, technical project management, or professional services roles—ideally with financial services experience. You should be comfortable explaining technical concepts to business stakeholders, have hands-on implementation experience (configuring customer environments), and thrive in fast-paced, lean environments where you wear multiple hats. High autonomy and ownership are essential: you'll decide when to escalate to executives, define de-escalation strategies, mobilize cross-functional teams, and calibrate engagement intensity based on customer growth potential.
This is a hybrid role requiring 3 days per week in-office (Mondays, Tuesdays, Thursdays) in the New York City metropolitan area.
About Nova Credit
Fintech — consumer-permissioned credit data and cross-border credit infrastructure.
