SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Karat is the world's largest technical interviewing platform, serving enterprise clients like PayPal, Atlassian, and Citi. The company provides live expert-led interviews, advanced analytics, and the most comprehensive interview performance dataset available.
As a Senior Deployment Engineer on the Go-to-Market Customer Deployment team, you will serve as the strategic technical bridge between Karat's platform and enterprise clients. You'll ensure clients maximize value from Karat's solutions throughout their entire partnership journey, from initial implementation through ongoing optimization.
Key responsibilities include:
- Act as the principal technical advisor to enterprise clients, building high-level trust relationships and establishing yourself as the authoritative voice on Karat's solutions
- Partner with software engineers globally to analyze hiring processes and performance requirements, ensuring precise solution alignment as the lead technical expert
- Present Karat's technical solution to prospects as a subject matter expert
- Architect and implement the initial Karat interview framework for each new enterprise client
- Conduct regular strategic reviews with customers to ensure alignment with business objectives and optimal performance
- Design and deliver executive-level training sessions for client stakeholders
- Analyze complex performance data and calibrate assessment metrics in collaboration with Content and Data teams
- Translate data findings into actionable strategic recommendations that strengthen client partnerships
- Drive continuous improvement of Customer Operations and GTM processes by identifying opportunities to deliver additional value
- Work strategically with the GTM team throughout the entire customer lifecycle
You will require 7+ years of professional experience in strategic technical account management, client success engineering, solutions/deployment engineering, or SaaS/technical/financial services consulting with a focus on technical implementation. You must have demonstrated success as a strategic advisor during client onboarding, with the ability to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes. Experience directly engaging with C-Suite executives in a client-facing capacity is required. You'll need strong working knowledge of SQL and client-facing experience with technical customers.
This role requires up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events. The position is fully remote but restricted to Oregon or Washington State residents only. Immigration sponsorship is not available.
