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Senior Commissions Manager

Okta - San Francisco, CA, United States - In-office - posted 2026-08-24

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Salary: USD 162,000 - 222,000 / annual

Okta is seeking a Senior Commissions Manager to lead commission operations and execution for a global sales organization of 2,300+ sellers. This is a hands-on operational leadership role that bridges commission administration, process engineering, and advanced analytics. Key responsibilities include overseeing the monthly commission calculation and payout lifecycle, ensuring near-zero error margins and 100% payout accuracy. You will operationalize data reconciliations between source systems (CRM, Workday) and Xactly Incent, maintaining accurate crediting rules and calculation integrity. The role requires mapping core commission workflows to eliminate friction, reduce monthly close processing times, and deploy automation tools and AI-driven efficiencies to streamline validations, accruals, payment submissions, and reporting. You will drive cross-functional alignment with GTM Strategy, Sales Operations, Finance, and IT on process improvement priorities and lead change management for new tools and operating models. Building and maintaining scalable operational frameworks, seller performance dashboards, and executive reporting in BI tools (Tableau) is essential. You'll monitor payout-to-revenue ratios, quota attainment distributions, error rates, and operational SLA performance. Governance and SOX compliance are critical: maintain audit-ready control documentation, serve as the primary point of contact for internal and external audits, and manage a high-performing global commission operations team. You will mentor team members, act as the primary escalation point for complex rep inquiries and payment adjustments, and ensure adoption of new processes is fast and well-supported. Required qualifications: 8+ years of progressive experience in sales compensation operations, incentive compensation management (ICM), or revenue operations with strong emphasis on execution, analytics, and system optimization. Proven success running commission processing for mid-to-large enterprise sales organizations (700+ reps) under tight deadlines. Deep hands-on experience with enterprise ICM platforms (Xactly), CRM platforms (Salesforce), SQL, BI tools (Tableau, Power BI), and advanced Excel. Bachelor's degree in Finance, Accounting, Business Administration, Systems, or equivalent practical experience.

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