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ServiceNow is seeking a Senior Account Executive to join the Commercial Growth team, covering UK Private Sector accounts with 700–2,000 employees. You will own a portfolio of accounts, responsible for both winning new logos and expanding ServiceNow's footprint within existing customers.
In this role, you will:
- Meet or exceed sales targets across your UK Commercial territory
- Own and grow a portfolio of UK Private Sector accounts, driving both net-new logo acquisition and expansion within existing customers
- Build and execute account strategies, aligning ServiceNow solutions to each customer's business initiatives
- Generate self-sourced pipeline while leveraging partner and BDR-sourced opportunities to build a healthy, diversified funnel
- Manage the full sales cycle from prospecting through close, following ServiceNow's value-selling methodology
- Build genuine working relationships with partners to jointly source and progress opportunities
- Collaborate with Solution Consultants, Customer Success, Partner Account Managers, and BDRs to progress deals and deliver customer value
- Provide accurate and timely forecasting, territory plans, and account strategies to management
- Represent ServiceNow's value proposition credibly to senior stakeholders, up to VP and C-level
- Mentor and support colleagues, contributing to the wider success of the team
- Occasional travel for training and/or meetings may be required
ServiceNow is the fastest-growing enterprise cloud software company in the world, serving over 8,100 customers including 85% of the Fortune 500. The company uses an intelligent cloud-based platform that connects people, systems, and processes to help organizations work smarter and faster.
REQUIREMENTS:
- 3–6 years of experience in a closing sales role, with a demonstrable track record of new business development and account management within enterprise software or solution sales
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Persistent and dependable, especially with attendance, deliverables, and deadlines
- Excellent relationship-building skills, with the ability to build meaningful business relationships with customers, prospects, partners, and internal colleagues
- Excellent presentation, verbal, and written communication skills
- Strong business acumen — able to understand a customer's strategic priorities and position relevant value accordingly
- A thorough understanding of the sales process, with the ability to navigate and progress complex, multi-stakeholder sales cycles
- Experience growing revenue within an existing customer base, identifying and progressing expansion opportunities
- Proven ability to self-source new logo pipeline, not solely reliant on inbound or partner-registered opportunities
