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Salary: USD 160,000 - 220,000 / annual
Grafana Labs is seeking a Senior Commercial Account Executive to drive new business acquisition across the West region of the US. You will own the full sales cycle—from prospecting and discovery through closing—with a consultative approach focused on understanding customer needs before presenting solutions. You'll manage opportunities with both new and existing customers, conduct product demos and proofs of concept, and hand off strong relationships to the Customer Success team.
Key responsibilities include:
- Meeting and exceeding quarterly and annual sales targets
- Conducting outbound prospecting into net-new customers
- Managing the complete sales process: prospecting, meetings, demos, POCs, proposals, and negotiations
- Cultivating opportunities through both outbound and inbound channels
- Demonstrating expertise in Grafana Cloud and Grafana Enterprise value propositions
- Managing your sales pipeline in Salesforce with discipline and accuracy
- Handling quote creation, order processing, and customer requests
Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. The company is 100% remote with team members across 40+ countries, backed by top-tier investors including Lightspeed, Sequoia, and GIC. The culture emphasizes transparency, autonomy, open-source values, and meaningful work in a high-growth environment.
REQUIREMENTS:
- 3+ years of experience in Infrastructure Technology Sales
- Demonstrated history of consistent goal achievement in competitive environments (top 10% performer)
- Excellent communication skills across all channels (in-person, online, written)
- Strong ability to build relationships both in-person and virtually
- Experience with high-velocity technology companies
- Proficiency with Salesforce
- Located in Austin or Denver (note: role is listed as remote but location preference stated)
- Energetic, entrepreneurial, tenacious team player
BONUS:
- Familiarity with open-source technology
- Experience with Command of the Message and MEDD(P)ICC sales methodologies
