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Wolt, a delivery platform operating in over 500 cities across 30 countries (now part of the DoorDash family alongside Deliveroo), is seeking a Senior Associate for Internal Communications to support its International business in Europe and the Middle East.
You will report to the Senior Manager of International Internal Communications and serve as the key internal communications point of contact for Deliveroo and Wolt's EMEA country teams. This role bridges global strategy with regional execution, ensuring employees across multiple countries and brands understand company vision, business goals, and financial results.
Key responsibilities include:
- Acting as the primary internal communications liaison for Deliveroo and Wolt EMEA country teams and regional communications managers
- Building and maintaining a community of internal communicators across the EMEA footprint, sharing best practices and editorial guidance to maintain consistency with international standards
- Supporting crisis and issues communications across EMEA in partnership with senior leadership
- Providing change management communications support, collaborating with the change management lead and people team
- Creating content for company-level events such as all-hands meetings
- Leading analytics and measurement for international internal communications initiatives, working with the digital channels team
- Operating effectively as part of a global team supporting the international business
You will thrive in a fast-paced, sometimes ambiguous environment where you translate complex or evolving information into clear, effective employee communications. This role requires strong stakeholder management across countries and brands, comfort with crisis and change communications, and the ability to turn engagement data into actionable insights.
REQUIREMENTS:
- 5+ years of communications experience
- Proven track record working with multiple stakeholders across countries and brands
- Ability to build and sustain networks of communicators
- Experience translating complex information into clear employee communications
- Comfort supporting crisis, issues, and change communications
- Data literacy and ability to turn engagement reporting into insights
- Flexibility to manage a wide range of communications projects and topics