SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ID.me is hiring a Manager of Sales Operations & Deal Desk to serve as the operational backbone of the sales organization. This role sits within Revenue Operations and partners directly with sales reps, managers, Finance, and Legal to ensure efficient deal flow, pipeline integrity, and consistent governance.
In the Deal Desk function, you will review and approve deal structures, pricing exceptions, discounting, and non-standard contract terms aligned with company policy. You'll partner across Sales, Legal, and Finance to structure deals for ID.me's consumption-based pricing model—managing usage tiers, minimum commitments, ramp schedules, and renewal terms. You'll maintain deal desk approval workflows and playbooks, track cycle time and exception volume, and analyze win/loss patterns tied to deal structure.
In Sales Operations, you own CRM data integrity and Salesforce administration, including pipeline hygiene, opportunity stages, field configuration, and reporting structure. You'll support territory design, account assignment, and quota allocation in partnership with Sales leadership. You'll build and maintain sales dashboards and reporting for pipeline coverage, forecast accuracy, and rep productivity. You'll identify and implement process improvements across the quote-to-cash lifecycle to reduce friction and improve data quality.
Cross-functionally, you'll be the go-to resource for sales teams on process, systems, and deal questions. You'll partner with Finance/FP&A to ensure deal terms and CRM data flow cleanly into revenue reporting and forecasting. You'll support onboarding and training for new sales hires on CRM usage, deal desk process, and sales tools, and assist with ad hoc analysis and projects as Revenue Operations scales.
ID.me is a full-time, in-office culture with five days per week at one of their offices (McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL).
