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ShipBob is seeking a Senior AI Product Builder focused on Pricing to own end-to-end pricing and billing initiatives across its fulfillment and e-commerce platform. This is a builder role, not a traditional PM position—you will use AI development toolchains (Claude Code, Driver.ai) to understand ShipBob's rating and billing data model, generate working pricing/billing logic against the actual repository, and ship to production with minimal engineering rework.
You will be accountable for the full loop on pricing initiatives: AI-augmented discovery, story/spec, prototype, production PR, and outcome tracking (margin, adoption, billing accuracy). Your scope spans both customer-facing pricing (how merchants are charged via rate cards, subscription and usage-based models) and internal/external partner-facing pricing (how ShipBob prices with carriers, vendors, and fulfillment partners using cost-plus, wholesale, and revenue-share terms).
Key responsibilities include:
- Proactively own pricing and billing initiatives end-to-end, from discovery through outcome measurement, across merchant rate cards, subscription/usage models, and partner pricing (carrier costs, vendor agreements, revenue-share terms).
- Conduct pricing/billing discovery using AI tools to synthesize merchant feedback, competitive benchmarks, margin data, and billing-error signals into validated problems.
- Develop deep functional and technical fluency in ShipBob's pricing and billing domain—rate cards, quotation logic, invoicing/billing pipelines, carrier and vendor cost structures—and collaborate with Finance, Sales, and merchant-facing teams.
- Use AI-powered analysis to connect pricing metrics (margin, adoption, win rate, billing accuracy) to business outcomes; define success metrics and kill thresholds at spec time.
- Maintain a prioritized pricing/billing roadmap ranked by impact × speed, using AI tools to synthesize competitive intelligence and market trends.
- Evaluate how proposed pricing or billing changes fit ShipBob's existing rating/billing architecture without requiring engineering translation; understand quotation, invoicing, and carrier-billing system interactions.
- Design and build automation for pricing and billing workflows—quote generation, rate lookups, invoice reconciliation—to eliminate manual configuration and reduce billing errors.
- Route Tier 1 pricing/billing changes (rate updates, config, copy) to direct PR, and Tier 2+ changes (new pricing models, billing logic, new APIs) through prototype-then-PR; write specs precise enough for AI tools to generate correct logic without follow-up.
- Partner directly with Finance, Sales, Legal, Engineering, and Operations on individual pricing and billing matters—rate changes, new pricing models, carrier/vendor terms.
- Participate in Track B architecture reviews for pricing/billing initiatives as the product judgment seat.
This role reports to the Director, AI Product and requires collaboration across multiple functions to drive pricing strategy and execution.
Requirements: The posting excerpt provided does not include a dedicated requirements section. Candidates should review the full posting for specific experience, skill, and qualification expectations.
