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ServiceNow is seeking a Senior Advisory Presales Solution Consultant to provide technical sales partnership and strategic guidance to enterprise-level Financial Services customers. This is a pre-sales technical consulting role focused on developing, positioning, and delivering technology-based solutions during complex sales cycles while driving quarterly and annual territory goals.
Key Responsibilities:
- Develop deep understanding of business and technical problems in Financial Services (business transformation, operational efficiency, regulatory compliance, resilience, security) and how ServiceNow products address them
- Conduct routine C-suite executive interactions and customer interviews (face-to-face and remote) to uncover technology architecture and business needs
- Partner with sales teams on account strategy and planning
- Lead non-technical discussions to define customer objectives and business value propositions
- Deliver product demonstrations (standard and customized) to prospects and existing customers, both onsite and via video
- Support regional marketing events including user conferences, trade shows, and webinars
- Collaborate on product demo scripts and scenarios
- Respond to RFI/RFP documents
- Stay current on product releases, roadmaps, competitive analyses, and differentiators
- Conduct transition briefings with Sales and Professional Services to communicate commitments and set deployment expectations
- Act as ServiceNow subject matter expert at executive briefings and marketing events
- Manage territory pipeline and work with sales counterparts to guide execution excellence
Requirements:
- Approximately 10+ years of enterprise software pre-sales solution consulting or sales engineering experience (essential)
- Deep experience working with and selling to Financial Services organizations
- Experience selling complex multi-product or cross-platform software solutions
- Solution and/or process experience with one or more of: ITSM, Financial Management (FM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM), Cloud Management, Event Management, Infrastructure Discovery/Mapping, or complementary technologies such as Generative AI
- Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving
- Ability to pull together complex virtual and matrix teams
- Technical expertise with aptitude to learn new technology and solutions quickly
- Exceptional communication and presentation skills for both technical and non-technical audiences
- Experience selling to Enterprise Architecture teams
- Understanding of business drivers around IT and the "bigger picture"
- Territory management skills including pipeline building
- Willingness to travel within Switzerland and occasionally internationally to the US
- Fluency in English; German language skills highly desirable
- Office attendance required 1-2 times per week at Zurich or Lausanne offices depending on business need
