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Grey, part of WPP Creative and the Ogilvy Group, is seeking a Senior Account Manager to serve as the organizational and operational hub for client projects in Hamburg or Düsseldorf. The role combines strategic client relationship management with hands-on campaign execution across integrated marketing and advertising initiatives.
You will independently manage and execute integrated advertising campaigns, serve as the primary point of contact for clients in day-to-day project work, and ensure the highest quality delivery. You will work closely with the Account Director/Client Service Director and bridge communication between clients and internal teams in creative, strategy, and production. Your experience will enable you to identify and solve problems proactively while mentoring and developing junior team members.
Key responsibilities include:
- Client consultation and project management: Act as the central contact for clients, providing expert guidance on marketing and advertising execution while ensuring campaigns deliver on time and to the highest quality standards.
- Campaign and production management: Independently oversee integrated campaign workstreams across all channels (TV/online video, digital, social media, print, OOH). Coordinate production processes, align with project management and external partners, and manage pre- and post-production phases.
- Budget and scope management: Create reliable cost estimates and timelines. Monitor project budgets in coordination with project management and account leadership, ensure clean financial controls, maintain scope of work alignment, and identify organic growth opportunities.
- Cross-functional collaboration: Translate client requirements into clear briefs for creative, strategy, and production teams. Drive collaborative processes and ensure creative output meets Grey's high standards.
- Team leadership and mentoring: Support account leadership in team management and provide hands-on guidance and mentoring to junior account managers and account executives.
Great work happens when teams collaborate closely, fostering creativity and connection. The role operates on a hybrid model with required in-office days. Grey offers access to AI tools (LLMs, image models, custom GPTs, agents, automation workflows) and the opportunity to build a boutique agency within a global network with genuine creative autonomy.
Requirements:
- Minimum 6 years of relevant professional experience in account management at a creative or digital agency
- Proven expertise in managing and producing 360-degree integrated campaigns, particularly in video, digital, social media, and OOH
- Strong client-facing and communication skills; professional demeanor and ability to manage complex projects with charm, structure, and solution orientation
- Experience independently creating and managing budgets, timelines, and resource plans
- First leadership experience; enthusiasm for mentoring and supporting junior team members
- Solution-oriented mindset with genuine interest in client business, high creative standards, and demonstrated creativity, productivity, collaboration, and adaptability
