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Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. The company supports customers in more than 20 countries and manages over 15 million endpoints globally.
We are seeking an enthusiastic and results-driven Senior Account Manager to focus on the expansion of existing accounts in the German market. You will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.
Key Responsibilities:
- Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya's full suite of products to drive revenue growth
- Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya's solutions
- Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges
- Monitor customer usage and adoption metrics, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies
- Take ownership of sales targets, consistently exceeding quotas while delivering exceptional value to clients and contributing to both short-term and long-term revenue generation strategies
- Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions
- Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked
- Create weekly, monthly, and rolling 6-week sales forecasts
Requirements:
- 3+ years of sales experience in the German market
- Professional German fluency
- Exceptional inside sales experience in a metrics-driven, fast-paced sales environment
- Proven track record of crushing sales goals and exceeding quotas
- Driven, passionate about sales, and eager to earn significant sales commissions
- Motivated, coachable, and competitive go-getter; resilient achiever driven to win and excel
- Energetic team player with exceptional organizational, interpersonal, and communication skills
- Exposure to CRM applications (Salesforce) to successfully manage leads, opportunities, and accounts
