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Jellyfish is a global digital marketing agency combining tech expertise, creative talent, and media/data specialists to drive client digital transformation. You will report to a Client Partner and lead client relationships across social channels, serving as the primary point of contact for strategic guidance and campaign execution.
Key Responsibilities:
- Build and maintain deep client relationships, understanding their business objectives and developing tailored social strategies.
- Collaborate with strategy, creative, content, production, media, and analytics teams to develop and execute social-first campaigns.
- Demonstrate expertise across major social platforms (LinkedIn, Instagram, TikTok, YouTube, X) and emerging channels, translating platform trends into client opportunities.
- Stay current with platform developments and provide clients with guidance on social best practices, platform-native creative, and content planning.
- Oversee organic and paid social campaign implementation, ensuring alignment with client objectives and KPI delivery.
- Manage the end-to-end social content process from briefing through creative development, production, approvals, publishing, and optimization.
- Analyze social performance data and audience insights, translating findings into actionable recommendations for continuous improvement.
- Lead test-and-learn initiatives using performance data to evolve creative and channel strategies.
- Foster collaboration across internal teams to deliver integrated solutions.
Requirements:
- 5+ years in client-facing roles within advertising, creative, social, or marketing.
- Proven experience managing B2B clients and complex stakeholder relationships.
- Significant hands-on experience with organic and paid social across multiple platforms.
- Strong understanding of major social platforms, their audiences, formats, creative best practices, and measurement approaches.
- Demonstrated experience developing or contributing to social strategies, content plans, and campaign recommendations.
- Deep knowledge of social media production, including social-first content creation, briefing, scheduling, publishing, and campaign execution.
- Ability to interpret social analytics and performance data and translate insights into client recommendations.
- Previous experience managing a small team, fostering collaboration and creative discussion.
- Experience using market, cultural, audience, and platform insights to inform strategic decisions.
