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FireMon is seeking a Salesforce Administrator to join the Revenue Operations team. In this role, you will own day-to-day Salesforce user management, configuration, and optimization while serving as a key partner to the entire go-to-market organization including Sales, Marketing, Finance, and Customer Success teams.
Key responsibilities include:
- Managing user access, permissions, and account administration
- Designing and implementing workflows, automation, and process improvements
- Maintaining CRM data integrity and system health
- Recommending and implementing Salesforce best practices
- Collaborating with cross-functional stakeholders to translate business requirements into scalable system solutions
- Leveraging AI tools (Claude and similar) to automate documentation, reporting, and administrative tasks
- Ensuring smooth operation of CRM integrations with other business systems
You are a natural communicator who excels at understanding business problems and translating them into clean, scalable technical solutions. You have strong Salesforce administration expertise and are comfortable using modern AI tools to increase efficiency and reduce manual work. You're proactive about identifying optimization opportunities and staying current with Salesforce features and best practices.
The ideal candidate is based in the Central or Eastern time zone to enable real-time collaboration with global Revenue Operations and Sales/Marketing stakeholders. This is a remote position offering flexibility while maintaining strong team alignment.
