SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Nozomi Networks is a leader in OT (Operational Technology) and IoT cybersecurity, protecting critical infrastructure and industrial organizations globally across energy, manufacturing, transportation, and resources sectors. The company operates in over 68 countries with an AI-powered platform that delivers network visibility, threat detection, and operational insight.
You will join the Sales team as a Renewals Sales Representative, focusing primarily on Middle East accounts. Your core responsibility is to own and drive the renewals process end-to-end, collaborating with sales leadership and customer success teams to preserve and enhance customer relationships. You will manage the complete renewal sales cycle, from identifying customer needs and uncovering expansion opportunities to closing renewal orders and conducting accurate forecasting.
Key responsibilities include:
• Identify customer needs and demonstrate strong account management to drive renewal opportunities to closure
• Provide full support to the sales team, partners, and distributors on renewal sales
• Manage pipeline expertly and deliver consistent quota targets
• Proactively partner with Sales and Customer Success on high-risk and red accounts
• Forecast renewals accurately, identifying risks and communicating gaps
• Collaborate with the sales team to identify upsell opportunities early for field sales handoff
• Participate in weekly forecast meetings and provide accurate sales reports
• Provide the global renewal manager with complete visibility into regional renewal trends and key events
• Work closely with support and training teams to resolve customer technical questions before renewal due dates
• Embody Nozomi Networks' cultural values of transparency and trust
Requirements:
• Track record in a renewal, sales, or customer service role, preferably within cybersecurity or information technology
• Proven ability to create outstanding customer experiences
• Tenacious, target-oriented approach to meeting and exceeding goals
• Highly motivated self-starter with competitive personality and strong attention to detail
• Exceptional communication skills (oral and written), excellent listening, presentation, and positive phone presence
• Ability to self-motivate when working remotely
• Strong customer management and time management skills to juggle multiple priorities
• Salesforce or similar CRM experience
• Fluent in spoken and written English; Arabic highly valuable
• Strong MS Excel skills
• Core competencies: active listening, business acumen, drive for results, emotional intelligence, objection handling, influencing and negotiation, planning and organizing, relationship building, sales process and pipeline management, solution-oriented mindset, teamwork and collaboration
