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Salary: USD 150,000 - 190,000 / annual
Canary Technologies is the leading agentic AI platform for hotel and guest management, powering digital infrastructure for over 20,000 hotels across 125+ countries. Major hospitality brands including Marriott International, Four Seasons, and Wyndham Hotels & Resorts rely on Canary to increase revenue, improve operations, and elevate guest experiences.
As a Sales Engineer, you will partner closely with Sales, Product, and Customer Success teams to drive technical validation and value articulation throughout the sales cycle. You will own demos, technical discovery, solution design, and coordinate RFP/RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements.
Key Responsibilities:
- Establish and execute standard demo workflows, including customization patterns and coverage for newly launched features
- Define and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints
- Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product
- Build and maintain standardized RFP/RFI response processes with accurate, differentiated technical content and internal coordination
- Develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement
- Partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones
- Document and maintain security and compliance artifacts to support buyer reviews and risk assessments
- Produce scalable enablement assets, including playbooks, guides, and reusable demo components
Requirements:
- 3–5+ years in a Sales Engineering role supporting B2B SaaS sales
- Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments
- Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs
- Experience supporting security, privacy, and compliance reviews with enterprise buyers
- Proven experience owning or significantly contributing to technical RFP/RFI responses
- Demonstrated ability to validate v0/v1 features and convert field feedback into sales enablement
- Track record of effective technical discovery, objection handling, and stakeholder alignment
- Clear, concise, executive-level written and verbal communication
- Comfortable operating autonomously in fast-moving, ambiguous environments with an outcome-driven mindset
