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Salary: USD 200,000 - 250,000 / annual
Traversal is an AI Site Reliability Engineer (SRE) platform for enterprises, autonomously diagnosing, fixing, and preventing production incidents in complex environments. The company is backed by Sequoia Capital, Kleiner Perkins, and other top-tier investors, with a team including researchers from MIT, Harvard, Berkeley, Columbia, and Cornell, plus operators from Google, Meta, Datadog, and ServiceNow.
As Sales Enablement Leader, you will build the sales enablement function from the ground up, reporting into sales leadership. This is a highly cross-functional, build-from-scratch role at a high-growth startup.
Key responsibilities include:
**Onboarding & Ramp:** Design and execute onboarding for Account Executives, Solution Engineers, and SDRs to reduce time-to-first-deal and time-to-full-productivity. Build ramp plans, certification checkpoints, and role-play frameworks, including technical certification on observability concepts and product architecture. Continuously refine onboarding based on rep feedback and performance data.
**Sales Content & Messaging:** Create and maintain playbooks, battlecards, objection-handling guides, and discovery frameworks. Partner with Product Marketing to translate product updates and positioning into field-ready materials. Maintain a single source of truth for sales content.
**Coaching & Skill Development:** Support managers in call reviews and deal coaching. Run ongoing training on sales methodology, technical and competitive positioning (vs. Datadog, Dynatrace, Splunk, New Relic), and objection handling. Identify skill gaps using call recordings, win/loss data, and pipeline metrics. Coordinate with SDR and SE leaders on targeted coaching.
**Tools & Process:** Own the sales team's use of enablement and productivity tools (content management, call intelligence, LMS). Partner with RevOps on integration with Salesforce, Clari, Gong, and end-to-end sales processes. Use Claude to drive personalized training and accelerate GTM scaling.
**Requirements:**
- Background in observability, monitoring, or infrastructure/DevOps tooling (e.g., Datadog, Splunk, New Relic, Dynatrace, PagerDuty), deep enough to speak credibly to technical buyers
- 7+ years in sales enablement, sales training, SE, or AE roles, ideally at B2B SaaS or observability/infrastructure companies
- Ability to bridge deeply technical concepts into clear business language for technical practitioners and executive buyers
- Experience building or significantly improving an onboarding/ramp program
- Strong writing and content creation skills
- Comfortable working cross-functionally with Sales, Marketing, Product, and RevOps
- Data-informed approach using ramp time, win rates, and rep feedback to prioritize
- Program management experience, including building enablement programs from scratch in fast-growing, ambiguous environments
- Startup mindset — comfortable building process where little exists and iterating fast
- Strong presentation and facilitation skills with experience delivering training or coaching to managers and executives
- Prior experience at early-stage or high-growth startup a plus
- Experience with Salesforce, Gong/Zoom, and content/LMS platforms a plus
