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Salary: CHF 88,600 - 91,760 / annual
Grafana Labs is seeking a Sales Development Representative based in Switzerland to drive new business opportunities and support the company's revenue goals. As an SDR, you will balance reactive and proactive work: responding to inbound inquiries while conducting outreach to target accounts. You will research prospects, craft value-add messaging, and confidently drive business conversations via phone, email, and social channels.
Key responsibilities include:
- Building and maintaining knowledge of Grafana's technology, competitors, open source ecosystem, and industry trends
- Following up on inbound leads effectively and efficiently
- Using multi-channel outreach (email, social, calling) to engage new leads within target accounts
- Leveraging Salesforce and Grafana dashboards for lead and account management
- Conducting discovery conversations to understand user needs and communicate how Grafana can help
- Consistently meeting new business opportunity and pipeline targets
- Collaborating with marketing and sales teams to win as a team
Grafana Labs is a 100% remote, globally distributed company with 40+ countries represented. The company provides Grafana Cloud, a fully managed observability platform trusted by 10,000+ organizations including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. The role offers in-person onboarding with fellow new team members, 30 days annual leave (with 3 Grafana Shutdown Days), and RSUs for all team members.
Requirements:
- Fluent in German and English (written and spoken)
- Located in Switzerland
- Open to feedback and coaching
- Clear and concise written and verbal communication skills
- Excellent organizational skills and ability to prioritize multiple tasks
- Resourcefulness and proactivity in a constantly evolving environment
- Team-first attitude with driven, purpose-oriented mindset
- Ability to use AI as a productivity tool
