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ModMed is a healthcare software company founded in 2010 by a practicing physician and tech entrepreneur, offering AI-enabled, specialty-specific cloud platforms for medical practices. The company employs 4,500+ people globally and has been recognized as a Top Place to Work 2025, won Gold Globee for "Technology Team of the Year," and ranked #1 EHR in 11 specialties by Black Book Awards.
As a Sales Development Representative, you will be a crucial driver of new business growth for ModMed/Klara. Your primary responsibility is to generate qualified opportunities by identifying potential clients and turning leads into sales-ready prospects through both inbound and outbound channels.
Key responsibilities include:
- Conduct outbound cold calls and develop email campaigns using social mediums like LinkedIn to educate prospects about ModMed's solutions
- Research target leads and personas, creating prospect analysis before handoff to Regional Sales Managers or Account Executives
- Follow up on inbound marketing leads and identify qualified opportunities, providing appropriate information at the right time
- Maintain detailed documentation and lead management activity in Salesforce.com, SalesLoft/Outreach, and other tools
- Consistently achieve qualified opportunity quotas to ensure territory revenue objectives
- Develop relationships with prospects as the initial point of contact, working toward scheduling demonstrations
- Refine sales skills while learning about the healthcare industry and ModMed's product offerings to effectively communicate value propositions and overcome objections
This role offers the opportunity to accelerate your career in a high-growth, venture-backed company that is modernizing healthcare. You'll work in a progressive environment that values innovation, growth, and collaboration, with up to 15-20% travel required.
Requirements:
- Bachelor's degree in communications, pre-med, business, marketing, or related field (preferred)
- 1-2 years of previous professional experience in sales, marketing, communication, or related professions (highly preferred)
- Strong interest in healthcare and developing a career in sales
- Polished and engaging communication skills, both written and verbal
- Strong problem-solving skills with ability to overcome objections and think on your feet
- Strong planning and organizational skills
- Flexible and adaptable with ability to receive and learn from feedback
- Exhibits grit: ability to stick with things until finished, even in face of adversity, and bounce back from failure
- Business acumen and customer orientation with proactive research of products and customer profiles
- Collaborative and team-oriented mindset
- Experience with CRM, EHR, Salesforce, SalesLoft, Outreach, Zoom Info, or G-Suite/Mac is a plus
