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Salary: USD 70,000 - 95,000 / annual
Assembled is a unified platform that orchestrates human agents and AI at scale for customer support operations. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation—in-house agents, BPOs, and AI—in a single operating system. The platform features AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management. Backed by $71M from NEA, Emergence Capital, and Stripe, Assembled is building the platform that makes AI and human collaboration work.
As a Sales Development Representative, you will generate high-quality pipeline through outbound prospecting. Your core responsibilities include increasing pipeline by generating and booking meetings with prospects across cold calls, email, LinkedIn, and other channels while balancing personalization at scale. You will develop and execute account penetration strategies by conducting market and account research, identifying key stakeholders, and crafting targeted outbound campaigns. You'll use AI tools and automation to work more efficiently, personalize outreach at scale, and improve outbound prospecting.
You will run discovery calls with prospects to qualify opportunities and understand business challenges. A key part of the role is representing Assembled at events, trade shows, and customer dinners—the company culture emphasizes "getting on the plane" and winning through face-to-face customer engagement. You'll partner closely with Account Executives, Marketing, and RevOps on outbound strategy, campaigns, and lead generation efforts. You will report to the SDR Manager and work in-person 5 days a week from the New York office at Chelsea Market.
Assembled has a strong track record of promoting SDRs: 40% of Account Executives started as SDRs. The company is hiring builders—people who'd rather write the playbook than read one.
REQUIREMENTS:
- 1+ years' experience working in a B2B SaaS sales role
- Team player with relentless curiosity and a strong work ethic
- Experience using CRM and sales engagement tools such as Salesforce, Gong, Nooks, or similar tools
- Proven builder mentality with an entrepreneurial spirit; ideally has built something from the ground up before (a program, project, business, organization, or initiative) and is excited to experiment, test new ideas, and help build from scratch
- Comfortable operating in a fast-moving environment with evolving processes and priorities
- Strong interest in AI, automation, and modern sales strategies
