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Archy is a Series C vertical SaaS platform revolutionizing dental practice management. The company provides AI agents and software that enable dental providers to focus on patient care while Archy handles the technical and operational sides of running their practice.
You will lead and scale Archy's SDR team as Sales Development Manager, reporting to Sales Leadership. This is a remote role based in the US, responsible for building a high-performing distributed team of remote SDRs and executing predictable top-of-funnel growth for the cloud-based dental practice management platform.
Key responsibilities include:
- Team Leadership & Coaching: Lead, mentor, and develop a nationwide team of remote SDRs through structured 1:1s, virtual call listens, roleplays, and actionable feedback. Coach reps across all performance tiers—scaling high performers while providing structured guidance to uplift underperforming team members.
- Process & Playbook Optimization: Own the existing SDR profile, playbooks, and cadences. Continuously refine and improve outreach strategies to increase conversion rates and efficiency.
- Outbound Strategy & Pipeline Generation: Own the team's overall pipeline targets and guide daily execution across phone calls, multi-touch email cadences, and marketing campaign follow-ups.
- Cross-Functional Alignment: Partner directly with Marketing and Sales Executives to align on Ideal Customer Profiles (ICP), campaign follow-ups, messaging, lead routing, and feedback loops.
- AI & Tech Stack Execution: Leverage AI tools, modern CRMs (HubSpot), and sales engagement platforms to optimize prospecting workflows and increase daily productivity.
- Performance Tracking & Forecasting: Establish, monitor, and report on daily, weekly, and monthly activity and demo-booked KPIs. Forecast team pipeline contribution and analyze metrics to identify operational improvements.
- Remote Culture & Collaboration: Foster a high-energy, accountable, and connected team culture across a distributed environment. Lead by example and host daily virtual huddles and power-dials.
Requirements:
- 2+ years of direct experience managing a team of SDRs/BDRs in a B2B SaaS environment
- Demonstrated ability to coach reps across the spectrum—scaling high performers and executing structured coaching plans for struggling team members
- Mandatory background in B2B SaaS go-to-market strategies, software pipeline generation, and modern tech stacks
- Proven track record of taking existing sales frameworks and playbooks and optimizing them for higher output and efficiency
- Based in the US with a dedicated remote home office setup optimized for managing a distributed team
- Highly proficient with CRM platforms (HubSpot preferred), sales engagement tools, remote collaboration software, and actively leveraging AI tools in daily workflows
- Strong work ethic with a growth mindset; thriving in early-stage startup environments and eager to continuously iterate on processes
- Prior experience selling into dental practices or healthcare environments is strongly preferred (though not required)
