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Dialpad is an AI-powered customer experience platform that combines AI agents with human agents on a single platform to resolve customer issues in real time across voice and digital channels. The company is backed by top-tier investors including Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile, and serves market-leading brands like Netflix, Motorola Solutions, and Randstad.
As Regional Vice President for the T-Mobile partnership in the East territory, you will own and drive the strategic T-Mobile partnership, enabling T-Mobile sellers to effectively sell Dialpad solutions. This is a leadership role reporting to the AVP of Strategic Partnerships (T-Mobile).
Key responsibilities include:
- Execute and expand the partner strategy to accelerate both direct and indirect sales through T-Mobile channels
- Build low-friction partnerships aligned with core sales motions
- Align cross-functional teams (product, support, finance, marketing) to ensure partners have necessary support for success
- Train and enable Account Executives on partnering strategies to drive sales growth
- Optimize profitable revenue growth, partner engagement, and satisfaction metrics
- Own pipeline development, forecast management, budgeting, and expense oversight
- Create marketing and sales enablement content
- Uncover market opportunities and drive T-Mobile awareness of Dialpad
- Bring sales rigor, focus, and structured sales processes to the partnership
You'll work cross-functionally with product, engineering, finance, and sales leadership to grow registrations, pipeline, and closed revenue. The role sits within Dialpad's global Sales organization, which includes Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise teams.
