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Salary: USD 163,100 - 266,600 / annual
BILL is a fintech company empowering businesses by automating financial processes. This Director role reports directly to the Chief Revenue Officer and serves as a senior individual contributor and strategic force multiplier for the Revenue organization.
You will own a portfolio of high-priority initiatives spanning strategy and execution across functions, channels, and product lines. Your work will directly shape how hundreds of thousands of SMBs discover, adopt, and grow with BILL's platform.
Key Responsibilities:
- Own top-of-funnel and mid-funnel performance, diagnosing pipeline leakage and addressing conversion loss by segment and channel in partnership with Marketing, Sales, and Revenue Operations.
- Drive multi-product attach across AP/AR, Spend & Expense, and embedded finance as a growth and retention lever, partnering with Customer Success and Product to address early-stage churn.
- Evaluate BILL's go-to-market channels (Direct, Accountant, Partners), build business cases for new routes to market, and lead pilot programs from concept through investment recommendation.
- Serve as the primary bridge between Product and Revenue, establishing operating rhythms, translating product capabilities into commercial narratives, and resolving friction between roadmap priorities and go-to-market needs.
- Own an end-to-end view of the customer journey from first touch through active customer, leading cross-functional redesigns and measuring journey health through conversion, time-in-stage, and drop-off metrics.
- Build and maintain an inventory of AI use cases across Revenue, develop a prioritized AI adoption roadmap, and drive adoption from pilot to embedded, measurable usage across sellers, marketers, CSMs, and support agents.
- Partner with GTM Engineering, Data, and Product to build agentic workflows that replace repetitive, low-judgment tasks, tracking recaptured capacity as a primary success measure.
You will influence executive decisions and lead cross-functional efforts without relying on organizational authority or headcount. Success is measured in net new customer growth, funnel conversion, AI adoption, new routes to market, and Product-Revenue alignment.
BILL is remote-first with office spaces in San Jose, CA and Draper, UT. The company offers a competitive benefits package including medical, dental, vision, life and disability insurance, 401(k), HSA/FSA, paid holidays, flexible time off, employee stock purchase program, and wellness initiatives.
Requirements:
- At least 8 years of progressive experience across Go-to-Market strategy, revenue leadership, and business strategy, with a track record of driving measurable growth outcomes.
- Demonstrated ability to operate as a high-impact individual contributor at a senior level, influencing executive decisions and leading cross-functional efforts without organizational authority or headcount.
- Experience working at the intersection of Product and Revenue, with a clear point of view on aligning roadmap priorities to commercial outcomes.
- Meaningful hands-on experience applying AI and automation to revenue or go-to-market problems, with a track record of driving adoption and measuring results.
- Analytical rigor and comfort working with complex, imperfect data to build business cases and make confident recommendations to senior leadership.
- Strong executive communication skills, with the ability to represent the Revenue organization's perspective credibly across Product, Finance, and the C-suite.
Desired Qualifications:
- Experience evaluating and launching new business models, channels, or routes to market, including financial modeling and operational planning from concept to execution.
- Strong command of end-to-end customer journey redesign to improve conversion, reduce friction, and increase efficiency.
- Experience in SaaS, fintech, or a similarly complex multi-product, multi-channel business.
Note: This position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship.
