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Vouch is a tech-enabled insurance broker and advisory firm serving ambitious companies in technology, life sciences, and professional services. Backed by over $200M in funding, Vouch combines deep industry expertise with AI-powered tools to deliver a modern insurance experience. The company is the preferred insurance provider for customers of Y Combinator, Brex, Carta, and WeWork.
As Revenue Operations Lead, you will own the operational layer for Horizon's (Vouch's revenue division) revenue lifecycle. You'll be embedded in the Horizon team and accountable for process design and operational execution across the revenue organization. This is a leadership role focused on scaling operational efficiency, improving cross-functional workflows, and enabling the sales and customer success teams to operate at peak performance.
Key responsibilities include:
- Designing and optimizing revenue processes across sales, customer success, and finance
- Building and maintaining systems, tools, and dashboards that provide visibility into pipeline, forecasting, and revenue metrics
- Collaborating with Sales, Customer Success, Finance, and Product to identify operational bottlenecks and implement solutions
- Managing RevOps projects and initiatives that drive scalability and efficiency
- Owning data integrity, reporting accuracy, and CRM hygiene
- Mentoring and potentially building a RevOps team as the function scales
You'll work in a hybrid model with the Chicago office, required to be in-office Tuesday, Wednesday, and Thursday to foster collaboration. Vouch values transparency, integrity, empathy, curiosity, and client obsession.
