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Salary: USD 59,000 - 82,000 / annual
ezCater is the #1 food tech platform for workplaces in the US, connecting over 125,000 restaurants with organizations seeking catering solutions. As a Restaurant Business Partner, you will serve as a strategic liaison between ezCater and its catering partners, driving mutual growth and operational excellence.
You will engage high-level contacts across partner accounts to identify and communicate growth opportunities aligned with each partner's unique business model. Your responsibilities include understanding partner operations deeply, creating tailored success strategies, and proactively assessing operational opportunities using performance data and feedback loops. You'll become a subject matter expert on partner-facing and internal operational metrics, leveraging data and analytics to identify trends and guide solutions.
You will present operational and functional insights to both internal and external stakeholders, serving as a bridge between partners and internal teams (sales, marketing, product development). This role requires strong cross-functional collaboration to drive alignment and support overall growth of catering partners on the platform.
Key qualifications include 2+ years of experience managing external vendors or accounts, with preference for restaurant operations, final mile delivery, or e-commerce logistics background. You must be comfortable with data analysis tools (Excel, Tableau, Sigma) and demonstrate clear, persuasive communication skills. Strong emotional intelligence, active listening, and proactive problem-solving are essential. You'll work autonomously and collaboratively in a fast-paced environment, with quarterly travel (up to 5 days) for team gatherings.
