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Octopus Energy Services France (OESF) is the services arm of Octopus Energy France, a green energy provider. OESF develops and installs residential electrification solutions: solar panels, battery storage, and EV charging stations. Founded three years ago, the company is in rapid scale-up phase with 50+ employees and a 20-person sales team, with strong growth ambition and significant room to build and optimize processes, tools, automation, and AI-driven sales methods.
As Sales Manager, you will lead commercial performance across all service offerings (solar installations with/without batteries, standalone batteries, EV chargers) from lead capture through sale closure. You manage three Team Leaders who oversee 15 Business Developers (inside sales, split between Paris and Lille offices) and 3 Field Technical Sales specialists. The role is based in Paris with regular travel to Lille.
Key Responsibilities:
Team Leadership & Development:
- Manage and coach three direct reports (Team Leaders) in daily team operations
- Stay close to the field: listen to calls, analyze meetings, understand customer objections
- Build a strong coaching culture and continuous improvement mindset; develop teams in telesales techniques, product knowledge, and tools
- Anticipate hiring needs, actively participate in recruitment, ensure quality onboarding
- Monitor individual performance, support struggling team members with clear objectives, make necessary management decisions
- Foster engagement and retention of top talent
Commercial Performance & Unit Economics:
- Own unit economics: sales volume, average deal size, customer acquisition cost per installation
- Pilot the sales funnel and conversion rates at each stage; build reliable forecasting
- Drive CAC levers: conversion optimization, team productivity, sales journey design, team sizing
- Analyze performance and rapidly deploy action plans
Business Model Development:
- Co-author the sales model, not just execute it; the model is not fixed
- Create, test, and deploy new sales processes with a test-and-learn approach
- Identify friction points and improvement opportunities across the customer journey
- Collaborate closely with Engineering, Field Operations, and Tech/RevOps teams for process alignment
- Proactively identify automation and AI opportunities to boost productivity and sales quality
Key KPIs: sales volume/revenue, average deal size, CAC per installation, lead-to-sale conversion, funnel conversion rates, sales forecast reliability.
Requirements:
- Proven experience in high-volume B2C telesales (solar experience not required)
- Strong track record as a manager of managers (strong prerequisite)
- Passion for sales, coaching, and performance analysis
- Demanding yet human management style; comfortable with performance evaluation, direct constructive feedback, and making tough people decisions
- Entrepreneurial, curious, highly operational mindset; comfortable in a still-building environment
- Comfortable challenging and creating new processes; test-and-learn mentality
- Strong appetite for tools, data, automation, and AI as levers for commercial performance
