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Iterative Health is a healthcare technology and services company powering clinical research acceleration across gastrointestinal, hepatology, obesity, and cardiology. The company operates a network of 100+ research sites across the US, Europe, India, and Australia, combining clinical trial expertise with AI to connect sponsors with high-performing research teams.
The Research Site Manager is the operational backbone of clinical research sites, owning day-to-day execution of clinical trial activities. This role manages site staff, drives enrollment performance, and ensures studies run with the quality, compliance, and efficiency required by patients and sponsors.
Key responsibilities include:
- Managing day-to-day site operations, staff management, problem-solving, and operational planning
- Creating and implementing standardized, well-documented clinic workflows
- Attending site selection visits and site initiation visits (SIVs)
- Overseeing study supply inventory and maintaining adequate stock levels
- Managing site-level purchasing and expenses aligned with cost and profitability goals
- Acting as assigned or backup Clinical Research Coordinator as needed
- Owning the full employee lifecycle for site staff (hiring, onboarding, assignments, development, performance reviews, offboarding)
- Ensuring timely completion of EMR and CTMS tasks by clinical staff
- Leading onsite training of clinical operations staff
- Monitoring timelines and addressing performance issues
- Reviewing and approving timesheets
- Developing strategies with Iterative Health management to meet enrollment, timeliness, and site health targets
- Meeting assigned productivity and quality metrics
- Following up on monitoring visit action items
- Maintaining effective communication with CROs, sponsors, Principal Investigators, and referring physicians
- Conducting regular site research meetings to discuss study progress and enrollment
- Managing third-party vendors and ensuring contracts are executed prior to study activation
- Protecting rights and welfare of human research participants
- Cooperating with research compliance and monitoring efforts regarding PHI access and disclosure
- Assessing problem situations, gathering information, generating solutions, and making recommendations to management
The ideal candidate is an experienced clinical research professional equally comfortable leading a team, solving operational problems, and rolling up their sleeves as a backup CRC when needed. The role thrives in a fast-paced, high-ownership environment.
Requirements:
- Bachelor's degree from an accredited institution; science disciplines (biology, chemistry, etc.) preferred, or equivalent combination of education and experience
- Minimum 3 years of experience as a senior Clinical Research Coordinator; some management experience preferred
- Strong written and verbal communication skills
- Ability to read, interpret, and apply clinic policies and research protocols
- Proficiency in standard office software; experience with EMR and CTMS platforms preferred
- Highly organized with ability to manage multiple priorities and meet deadlines with or without direct supervision
- Strong problem-solving skills and ability to make sound decisions under pressure
- Ability to interact professionally with staff, investigators, sponsors, and cross-functional partners
- Willingness to travel across facility sites and occasionally to company meetings
Preferred Qualifications:
- GI and hepatology clinical trial experience
- Prior experience in a site management or team leadership role within a clinical research environment
- Familiarity with Iterative Health tools including CTMS, EMR systems, and Salesforce
- Experience working within a research site network or multi-site clinical trial environment
- Knowledge of GCP guidelines and human subject research regulations
