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Shield AI, a venture-backed defense-tech company, is seeking a Staff Technical Program Manager to own end-to-end delivery of large, multi-workstream technology programs. You will drive enterprise platform implementations, ERP and business system rollouts, cloud and infrastructure migrations, identity and security programs, and system integrations across a globally distributed organization.
In this role, you will define program structure, roadmap, phasing, and delivery strategy in partnership with business and technology leadership. You'll lead and coordinate multiple project managers, workstream leads, and vendor teams under integrated program plans. You will drive technical delivery conversations across architecture, integrations, data migration, environments, security, testing, and cutover, challenging technical plans when risks aren't adequately addressed.
You'll establish and run program governance, including steering committees, executive reporting, decision forums, and escalation paths, presenting directly to senior leadership. You own program-level risk management, proactively identifying systemic risks, cross-program dependencies, and resource conflicts. You'll manage program budgets, forecasts, and resource plans, owning variance explanations and tradeoff recommendations.
Additional responsibilities include leading vendor and systems integrator management (SOW scoping, performance management, milestone acceptance), owning go-live readiness decisions (readiness criteria, cutover strategy, rollback planning, hypercare exit), and partnering with organizational change management to embed change, communications, training, and adoption into program plans from the start. You will define and improve PMO standards, templates, tooling, and delivery practices, mentor IC2/IC3 project managers, and translate complex technical status into clear, decision-oriented narratives for executives.
REQUIREMENTS:
- 8+ years of project or program management experience, including 5+ years leading complex technology programs with multiple workstreams and cross-functional teams
- Proven track record of delivering large-scale enterprise technology programs (ERP, cloud migration, identity/security, platform consolidation, major system integrations) through go-live and stabilization
- Strong technical fluency across enterprise architecture, integrations and APIs, data migration, infrastructure and cloud, security controls, and SDLC/testing practices, with depth to credibly challenge technical teams and vendors
- Experience owning program governance and presenting directly to executive stakeholders and steering committees
- Demonstrated experience managing vendors and systems integrators, including SOW oversight and delivery accountability
- Experience managing program budgets, forecasts, and resource plans
- Ability to lead through influence across engineering, IT, business, and vendor organizations without direct authority
- Exceptional communication and executive presence, with ability to simplify complexity and drive decisions
- PMP, PgMP, or equivalent certification is a plus
PREFERRED:
- Experience delivering technology programs in defense, aerospace, or other highly regulated environments, including familiarity with compliance and security frameworks (CMMC, NIST 800-171, ITAR, DFARS, FedRAMP)
- Experience building or maturing PMO practices, standards, or tooling
- Experience leading programs across IT, Enterprise Operations, and Cybersecurity simultaneously
- Background as engineer, solutions architect, systems administrator, or technical lead before moving into program management
- Familiarity with Agile at scale, hybrid delivery models, and tools (Jira, Smartsheet, ServiceNow SPM)
- Experience partnering with OCM functions on enterprise adoption
