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Vapi is a Series B AI company building voice agents that resolve customer issues without transferring calls. The company has processed 1 billion calls, serves 1 million developers, and counts Amazon Ring, ServiceTitan, New York Life, and Intuit among its customers. Vapi recently raised $50M in Series B funding led by Peak XV Partners.
This Recruiting Operations Coordinator role is a core operational position supporting Vapi's rapid scaling. Unlike traditional coordinator roles focused solely on scheduling, you'll own meaningful portions of the recruiting operations function from day one, designing systems and processes that support the company's growth.
In your first 30 days, you'll take ownership of interview scheduling across multiple time zones, become the primary logistics contact for candidates, maintain data quality in Ashby (the ATS), and identify friction points in recruiting workflows. By 60 days, you'll manage candidate logistics end-to-end—scheduling, travel, onsite coordination, interview prep, and offer-to-onboarding handoffs. You'll facilitate feedback debriefs, improve at least one recruiting process, and partner on pipeline reporting. By 90 days, you'll own recruiting dashboards that inform leadership hiring decisions, support recruiting events and employer branding, build scalable systems, and proactively identify bottlenecks.
You bring 4+ years of recruiting coordination or operations experience, ideally in high-growth tech. You're deeply proficient with ATS platforms (Ashby preferred; Greenhouse or Lever also valued), with strong data quality discipline. You combine exceptional organizational execution with a builder's mindset—when something is broken, you fix it. You're comfortable with ambiguity, have a systems orientation toward automation and process improvement, and handle confidential information with absolute discretion. Excellent written and verbal communication is essential; you'll represent Vapi to candidates, executives, and partners.
Vapi offers competitive salary, meaningful equity, comprehensive health coverage (medical, dental, vision), flexible time off, catered meals, transportation, gym access, and a $10k annual learning and development budget. The company emphasizes ownership, directness, and kindness, with quarterly off-sites and a collaborative culture.
