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Quality Manager

inDrive - Paphos, Cyprus - Hybrid

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inDrive is seeking a Quality Manager to lead QA Operations and drive continuous improvement of quality processes and standards across the organization. This hybrid role (2 days per week in office in Paphos or Limassol) focuses on building scalable, efficient QA processes with a strong emphasis on automation and AI-powered testing approaches. Key Responsibilities: - Lead and manage the QA Operations team, including team development and performance management - Own and continuously improve regression testing processes for mobile applications (iOS and Android) - Develop and enhance product quality processes, driving efficiency improvements - Establish and manage quality metrics, analyze trends, and identify improvement opportunities - Define defect management, triage, and escalation processes for critical issues - Create and refine testing guidelines, quality standards, and common QA processes across the organization - Drive adoption of AI-powered approaches and test automation across testing and quality workflows - Identify and scale opportunities to leverage AI to improve QA Operations efficiency and reduce manual testing effort - Partner closely with Engineering Platform and Product teams to strengthen quality ownership and improve overall product quality Requirements: - 5+ years of experience in Quality Management or QA Lead roles - Proven experience managing distributed or international teams - Strong background in organizing and optimizing regression testing processes - Demonstrated success building, scaling, and improving QA Operations processes - Hands-on experience with quality metrics and driving data-informed improvements - Experience testing mobile applications on iOS and Android platforms - Good understanding of test automation across Unit, API, and UI/E2E levels, plus shift-left testing principles - Experience adopting AI tools, AI-assisted testing, or other AI-powered approaches in software development and testing - Ability to identify processes that can be automated or transformed with AI, and drive such initiatives through implementation - Strong stakeholder management skills and experience collaborating closely with Engineering Platform and Product teams

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