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WelbeHealth is seeking an experienced Program Manager to lead the strategy, administration, compliance, and continuous improvement of the organization's leave of absence and accommodation programs. This role serves as the organizational subject matter expert for leave management and partners closely with People leaders, Legal, Payroll, Benefits, Operations, and third-party administrators to deliver consistent, compliant, and employee-centered leave experiences.
Key responsibilities include owning and leading WelbeHealth's comprehensive leave programs (FMLA, ADA, parental leave, personal leave, workers' compensation coordination, paid family leave, and related accommodations). You will develop and execute a long-term leave management strategy focused on compliance, operational efficiency, employee experience, and scalability. The role serves as the escalation point for complex or sensitive leave and accommodation matters.
You will manage vendor relationships, service-level expectations, audits, escalations, and performance reviews to ensure high-quality service delivery. Compliance is critical—you'll ensure adherence to all applicable federal, state, and local leave and accommodation laws, including FMLA, ADA, PWFA, CFRA, HIPAA, and workers' compensation regulations. You'll monitor legislative changes, assess organizational impact, and recommend updates to policies, practices, and training as needed. Maintaining complete and accurate leave and accommodation records in accordance with legal and organizational requirements is essential.
Required qualifications include a bachelor's degree in human resources, business, or related field (or equivalent experience), minimum five years of progressive experience in leave administration, disability management, accommodations, or related HR programs in a multi-state environment, and minimum three years leading programs, projects, or teams with demonstrated ability to influence cross-functional stakeholders. Strong knowledge of federal and state leave and disability laws is required, with specific familiarity with California statutory leave and disability programs. Experience overseeing third-party leave administrators and vendor relationships is expected. HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR, CLMS) is preferred.
