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Salary: USD 85,000 - 100,000 / annual
Bluestone Physician Services is seeking a Program Manager for Employee Experience to join its HR team. The role sits at the intersection of data analytics, internal communications, and culture strategy within a healthcare organization focused on managing complex chronic conditions and disabilities.
The position is structured around three core pillars:
**Data, Analytics & Retention Strategy (50%):** Own end-to-end employee feedback mechanisms including annual engagement surveys, pulse surveys, onboarding checkpoints, and exit/stay interviews. Translate qualitative and quantitative sentiment data into actionable dashboards for executive leadership and department heads. Develop standardized action-planning toolkits, stay-interview frameworks, and intervention playbooks for business unit leaders. Track critical retention metrics including 90-day onboarding attrition, department-level turnover, manager effectiveness scores, and engagement sentiment.
**Strategic Internal Communications (30%):** Partner with executive leadership to design clear, transparent change-management communications and organizational updates. Craft messaging that reinforces company values, strategic milestones, and employee value proposition across a multi-site healthcare workforce. Maintain active, two-way feedback channels between frontline healthcare staff and leadership to foster trust and psychological safety.
**Culture-Building & Recognition Frameworks (20%):** Design, scale, and manage enterprise-wide recognition frameworks celebrating employee milestones and clinical/operational performance. Oversee strategic direction, theme, and ROI for select signature annual cultural events. Align internal cultural initiatives with external employer brand efforts to boost frontline talent attraction and pride.
Bluestone operates across Minnesota, Wisconsin, and Florida, with corporate offices in Stillwater, MN and Tampa, FL. The company has been named to the Star Tribune's Top Workplace list for 14 consecutive years and achieved Top Workplace USA recognition 2021-2026. In 2022, Bluestone's ACO was the best-performing ACO in the country by overall Medicare savings per beneficiary.
Schedule: Hybrid, 1-2 days per week on-site in Stillwater with flexibility for remaining days. Occasional travel required (≤10%), primarily for annual provider conference, Bluestone Connect events, and select marketing functions.
