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Paytm is India's leading financial services company offering full-stack payments and financial solutions to consumers, merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.
You will own end-to-end business product outcomes for the Lending EMI vertical, driving funnel health, business management, and growth. This is a business product role focused on funnel management and business management, requiring you to partner across Sales, Credit, Operations, and Technology teams to translate business goals into clear product and operating plans.
Key Responsibilities:
- Own product and business P&L levers for assigned EMI products or segments, including volume, conversion, quality, and revenue metrics
- Design, monitor, and optimize the full sales and credit funnel from lead generation through login, sanction, disbursement, and activation
- Set funnel targets, diagnose drop-offs, and drive corrective actions in partnership with Sales, Credit, and Operations teams
- Build and monitor physical touchpoints required for the product
- Define and track business MIS and KPIs; conduct weekly and monthly business reviews with leadership
- Drive product and process improvements that increase conversion rates, turnaround time, and customer/partner experience
- Partner with Scheme, Lender, and Program teams on product launches, offers, and go-to-market strategies
- Align Credit policy, Operations capacity, and Technology roadmap to business priorities
- Build business cases for new products, features, or channel plays; track post-launch outcomes
- Coach and guide analysts and cross-functional partners on funnel and business metrics
The role offers flexible working options and the opportunity to develop your career in a diverse and inclusive workplace. You will be part of India's largest digital lending story, working with 500+ million registered users and 21+ million merchants in Paytm's ecosystem.
Requirements:
Not explicitly stated in the posting.
