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Salary: USD 153,000 - 221,000 / annual
Cloudflare is seeking a Program Lead for Strategic CDN Accounts to develop and execute go-to-market strategies for high-priority customers in the content delivery and application performance space. This role sits at the intersection of sales strategy, account planning, and cross-functional execution, partnering with account teams and leadership across the company to identify growth opportunities, coordinate executive engagement, and drive measurable outcomes.
Key Responsibilities:
• Build strategic account plans in partnership with account teams and CDN leadership. Map customer priorities, business initiatives, technical environments, stakeholders, decision processes, competitive dynamics, whitespace opportunities, risks, and next steps.
• Identify and prioritize expansion opportunities using customer, industry, product usage, and market intelligence. Help teams focus on accounts, buying centers, and use cases with the highest potential impact and likelihood of progress.
• Orchestrate account execution by creating operating rhythms that include account reviews, action plans, executive alignment, stakeholder mapping, opportunity tracking, and decision logs. Keep teams focused on the highest-leverage actions.
• Develop customer-specific points of view by translating customer business priorities and market developments into relevant Cloudflare narratives. Collaborate with Sales, Solutions Engineering, Product, Marketing, Customer Success, and technical teams to create account-specific messaging, proof points, discovery guidance, and engagement strategies.
• Coordinate executive and cross-functional engagement, acting as connective tissue across account teams and internal stakeholders. Align leaders and subject-matter experts around customer priorities, meeting objectives, sequencing, ownership, and follow-up.
• Bring competitive and market insight to account strategy by synthesizing customer feedback, industry trends, competitive intelligence, and incumbent-technology insights into practical recommendations.
The Strategic CDN Accounts function combines customer insight, market intelligence, product expertise, and cross-functional execution to deepen Cloudflare's relationships with priority customers. This is an ideal opportunity for someone with a strong background in strategic account planning, go-to-market strategy, business operations, revenue operations, consulting, or strategic programs. The role requires comfort with ambiguous, high-impact work; the ability to move from insight to execution; and skill in aligning senior stakeholders without direct authority.
Requirements:
The posting does not explicitly state years of experience or formal education requirements. However, it emphasizes the need for a strong background in strategic account planning, go-to-market strategy, business operations, revenue operations, consulting, or strategic programs. Candidates should demonstrate experience with ambiguous, high-impact work; ability to translate insights into execution; and proven skill in aligning senior stakeholders without direct authority.
