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Salary: USD 100,000 - 120,000 / annual
NMI is seeking a Product Marketing Manager to lead go-to-market strategy for its card-not-present (CNP) processing and Value Added Solutions (VAS) portfolio. The role focuses on translating NMI's processing capabilities—including tokenization, vaulting, recurring billing, ACH, invoicing, and fraud prevention—into outcome-driven messaging that resonates with ecommerce merchants, subscription businesses, marketplaces, and software platforms.
Key responsibilities include owning CNP processing and VAS positioning and messaging; developing differentiated narratives that emphasize merchant outcomes (conversion, fraud reduction, revenue retention) rather than technical specifications; partnering with product management to influence roadmap decisions; driving product launches and market adoption through cross-functional collaboration; building deep understanding of the ecommerce and VAS ecosystem through market research and competitive intelligence; creating sales enablement materials (pitch decks, battlecards, case studies, ROI narratives); presenting to sales teams and industry events; and contributing to thought leadership initiatives.
The role requires translating complex payment processing and compliance capabilities into clear, solution-focused messaging for non-technical buyers. You will work closely with product, sales, channel, and corporate marketing teams to ensure NMI is positioned as the preferred processing and VAS partner for online merchants and partners. The position emphasizes daily use of AI tools for research, content development, competitive analysis, and enablement production.
This is a remote, US-based role with a strong preference for Eastern or Central time zone candidates.
REQUIREMENTS:
- Five or more years of B2B product marketing experience in payments, fintech, or closely related ecommerce technology space (payments or fintech experience required)
- Experience marketing card-not-present payment processing, online payment gateways, tokenization/vaulting, recurring billing, fraud prevention, or related payments/fintech value-added services
- Ability to translate technical processing and fraud/compliance capabilities into solution-forward, outcome-based messaging for non-technical merchants and buyers
- Experience supporting cross-functional product and feature launches
- Comfortable and effective presenting live to sales teams, prospects, and internal/external stakeholders
- Ability to shift a product narrative from feature-and-spec-led to solution- and outcome-led
- Daily use of AI tools as part of product marketing work (research, content, competitive analysis, enablement production)
- Strong storytelling, messaging, speaking, and content development skills
- Bachelor's degree in Marketing or related field
PREFERRED QUALIFICATIONS:
- Experience marketing into ecommerce, subscription/recurring billing, marketplace, or software platform segments
- Familiarity with payment gateways, tokenization, PCI DSS compliance, or fraud/chargeback management tools
- Experience on cross-functional projects with multiple stakeholders
- Experience contributing to a product's shift from technical, spec-driven to solution- and outcome-driven storytelling
- Exposure to ISOs, resellers, or channel partners
