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Salary: USD 125,000 - 150,000 / annual
Formlabs is a 3D printing company powering innovation at over 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. The company builds tools that enable anyone to bring ideas to life, from cutting-edge products to life-saving medical devices.
As a Software Product Manager, you will be the voice of the customer, working directly with users to understand how they use Formlabs products and identify opportunities for improvement. You'll collaborate closely with customer service, design, and engineering teams to define and ship solutions that solve real customer problems.
Formlabs' software portfolio spans multiple areas: Firmware/UI (supporting industrial-quality 3D printing with world-class user experience on each machine), Desktop (Preform, the command and control engine used by ~100k printers in the field), IoT (Dashboard, enabling remote monitoring and scheduling), and Workflows (building integrations and products for manufacturing, dental, and other industry verticals).
Key responsibilities include:
- Identify upcoming user needs and develop product requirements and roadmaps to address them
- Define a strong product vision, build roadmaps, and create business cases to pitch to leadership
- Define key product metrics to track progress toward your vision and deliver results
- Work with Engineering and Design to brainstorm solutions, write feature specs, and solve product problems elegantly
- Ensure product improvements ship to customers quickly
- Guide well-designed, well-built features across technical, business, and design teams to completion
- Serve as the voice of the customer, developing and launching products that delight users and support business goals
Requirements:
- Background (education or work) in an engineering discipline
- Love working in collaborative environments
- Quick, intuitive problem-solver able to make independent decisions
- Excellent communication skills
- Driven by desire for excellence and sense of ownership
- Willingness to wear many hats and jump in wherever needed to ship features
Bonus skills:
- Entrepreneurial background
- Experience with CAD/CAM
- Experience with IoT devices
- Experience with Agile/Scrum development methodologies
- Passion and/or experience in 3D printing