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Product Manager- Restaurant Operations

SpotOn - Chicago, IL, USA - In-office - posted 2026-10-19

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Salary: USD 180,000 - 215,000 / annual

SpotOn is seeking an experienced Product Manager to lead the restaurant operations product strategy for its award-winning restaurant technology suite. The company is the #1 Restaurant POS by G2 (Summer 2026) and serves independent restaurants with point-of-sale systems and AI-powered profit tools. In this role, you will be an integral part of defining product strategy for SpotOn's restaurant software suite. You will manage the product roadmap, making strategic adjustments based on client needs, data, and business priorities. Key responsibilities include: - Define and evolve product strategy in collaboration with R&D leadership - Manage the product roadmap with strategic flexibility based on market feedback and business priorities - Drive innovation in product vision and design - Work cross-functionally with Engineering, Design, Marketing, Data Science, and GTM teams to elicit, understand, and prioritize feature requests - Assess market competition, client preferences, emerging technologies, and industry trends to maintain competitive advantage - Continuously test and leverage data-driven insights to inform decisions - Build relationships with key business partners and serve as internal and external evangelist for your product - Collaborate on product positioning and marketing strategy You will impact the 15 million people who live and work in the restaurant space by helping independent operators compete, boost profit, work smarter, and retain their teams. QUALIFICATIONS: - 4+ years of product management experience or equivalent, preferably with restaurant or hospitality software - Strong understanding of the product development lifecycle and experience designing and delivering quality products - Metrics-driven work style leveraging data to make informed decisions - Ability to manage multiple projects in an iterative process - Strong communication and presentation skills - Ability to understand customer needs and how they interact with products - Ability to make decisions with imperfect information, lead without authority, and manage ambiguity and complexity - Past restaurant experience (especially working in a restaurant or bar) is a serious plus

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