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ROLLER is a global SaaS platform serving the leisure and attractions industry, operating in 30+ countries with 300+ employees. The company provides ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver solutions to help businesses operate smoothly and create memorable guest experiences.
You will own the Financial Services product area, managing the payments and financial services product roadmap including integrations with third-party providers like Adyen, Stripe, and CyberSource. Reporting to the Head of Product, you'll lead a cross-functional team to launch, scale, and continuously improve payments products on a global stage.
Key responsibilities include:
- Deep customer obsession: understand customer businesses, pain points, and underlying challenges
- Own and evolve the payments and financial services product roadmap
- Use qualitative and quantitative data to shape customer-centric product strategy
- Balance competing priorities across a diverse customer base and lead cross-functional launches and iterations
- Craft clear product documentation (epics, user stories, acceptance criteria) to align engineering, marketing, and operations
- Serve as the go-to stakeholder lead, ensuring alignment with Payments Operations, executives, and internal teams on priorities and progress
- Advocate for customers and deliver real value through strong product thinking
- Define clear goals and key results to drive product team success
REQUIREMENTS:
- 4–5 years of product management experience in fast-growing software companies
- Strong payments background (fintech, banking, or SaaS with embedded payments); understanding of third-party payment integrations required
- Self-starter with bias for action, delivering impact in dynamic environments with meticulous attention to detail
- Comfortable with ambiguity; able to break down complex challenges and adapt to shifting priorities
- Natural influencer skilled at aligning decision-makers across levels without relying on authority
- Detail-oriented; ensure engineering teams have everything needed to execute
- Strategic thinker who builds compelling business cases and communicates value across teams
- Exceptional written and verbal communicator with strong stakeholder relationship-building skills
- Entrepreneurial problem-solver comfortable with calculated risk-taking and experimentation
- Data-driven and market-savvy; uses research and insights to identify trends and shape forward-thinking strategies
- Excited to grow as an individual contributor mastering the PM craft rather than moving into people management
