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Salary: USD 105,000 - 115,000 / annual
Grace Hill is seeking a Product Manager to own the strategy and roadmap for an assigned product line serving the Real Estate industry (Multifamily and Commercial Real Estate). This is a strategic role focused on defining what problems are worth solving and why, rather than day-to-day execution.
You will conduct market and competitive analysis to understand industry trends, buyer needs, and customer workflows. You'll lead customer discovery through interviews, surveys, win/loss analysis, and usage analytics to identify unmet needs and validate opportunities. Your responsibilities include developing a deep understanding of Real Estate customers and market dynamics, defining and framing problems, and building business cases to justify investment and sequencing.
You will set outcome-based goals and success metrics for your product line, report progress to executive stakeholders, and partner with Product Owners to translate roadmap priorities into epics and initiatives. You'll engage directly with customers, prospects, Sales, Customer Success, and Marketing to gather input and align go-to-market plans. This role requires making and communicating prioritization decisions, articulating trade-offs and rationale to cross-functional teams and leadership.
Additional responsibilities include partnering with Design and Engineering leadership on technical and experience feasibility, identifying opportunities to evolve existing products and develop new capabilities, evaluating opportunities to incorporate AI and emerging technologies, and owning pricing and packaging strategy for the product line.
Grace Hill is the market leader in strategic Human Capital Management and Customer Experience for the Real Estate industry, serving over 7 million units and 2.5 billion square feet globally. The company provides integrated solutions including Talent Management, Policy and Compliance Management, and Customer Experience Management.
REQUIREMENTS:
- 3–5 years of Product Management experience with proven experience owning product strategy and roadmap for a SaaS product line, ideally in B2B or vertical SaaS
- Strong market and competitive analysis skills with ability to translate research into defensible business cases
- Demonstrated customer discovery experience: qualitative interviews, quantitative validation, and synthesis into clear opportunities
- Strong customer-facing skills with ability to ask thoughtful questions, challenge assumptions, and uncover business needs
- Track record of setting product vision and strategy that delivery teams can execute against
- Excellent executive communication skills (written and verbal) with ability to influence senior stakeholders
- Proven ability to prioritize across competing needs and make trade-off decisions with incomplete information
- Comfortable partnering with Product Owners without owning day-to-day delivery, while willing to operate tactically when needed
- Strong analytical skills with experience in usage analytics and data-informed decision-making
- Experience evaluating and scoping AI-powered product capabilities; comfortable using AI tools for research, analysis, and documentation
- Experience in Real Estate, PropTech, Multifamily, Commercial Real Estate, HR Tech, or related vertical is highly valued
- Demonstrated ability to quickly learn a new industry or customer segment and translate understanding into effective product decisions
