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Salary: USD 115,000 - 130,000 / annual
KiwiCo is an innovative eCommerce company dedicated to sparking creativity and curiosity in children through subscription-based hands-on projects, an eCommerce storefront, and a content platform. The company is seeking a Product Manager to own key business areas including E-commerce, Education, Operations, and Wholesale.
In this role, you will manage the entire product development lifecycle from ideation through launch, optimization, and performance tracking. You'll identify and prioritize product opportunities by analyzing business intelligence, web analytics, competitive research, and user feedback. You'll collaborate cross-functionally with engineering, business stakeholders, operations, and design teams to drive projects to completion.
Key responsibilities include streamlining operational workflows for Education and Wholesale teams to enable efficient processing of large bespoke orders, analyzing customer feedback and technical data to diagnose and resolve product issues, and designing and conducting A/B tests to improve conversion rates in the eCommerce store.
Required qualifications include a BS/BA degree and 4+ years of experience as a product owner or product manager with exposure to both internal business operations and consumer-facing products. You must be highly organized, data-driven, and comfortable managing complex timelines and competing priorities. Strong interpersonal skills and the ability to work effectively across all organizational levels are essential. You should understand backend system architecture, be fluent in web analytics tools (Mixpanel, Amplitude) and A/B testing platforms (Optimizely), and have experience with SQL or willingness to learn. Experience with AI tools, LLMs, or machine learning for workflow optimization is required.
Desired qualifications include basic coding knowledge, experience building products from the ground up or contributing to early-stage companies, and hands-on experience with eCommerce platforms and revenue growth optimization.
The position follows a hybrid work schedule with 3-4 office days per week in Mountain View, CA, within walking distance to Caltrain.
