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Salary: USD 135,000 - 170,000 / annual
Habitat Health is a healthcare organization delivering comprehensive medical care and social support to older adults through the Program of All-Inclusive Care for the Elderly (PACE) model. The company is backed by leading investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures, and is in a period of significant growth.
You will own strategy, roadmap, and delivery outcomes across Habitat Health's clinical and business applications portfolio, including EHR, CRM, Call Platform, Risk Suspecting, and ancillary clinical applications. This is an individual contributor role with high autonomy and ownership.
Key responsibilities include:
- Own and evolve the product roadmap using a structured prioritization framework to balance strategic bets against operational demand
- Lead product discovery by engaging clinical and business stakeholders and end users directly to surface real workflow pain points, then translate findings into clear problem statements
- Write product requirements, user stories, and acceptance criteria; partner with technical and vendor delivery teams (Epic/OCHIN, Salesforce, TalkDesk, and others) to scope, sequence, and de-risk delivery
- Maintain the product backlog end to end, balancing new capabilities, enhancements, and technical debt
- Define success metrics and KPIs for each initiative, track adoption and outcomes post-launch, and use data to inform the next iteration of the roadmap
- Partner with PACE Center Leadership, the Office of the CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations to align product direction with business strategy
- Drive adoption of new rollouts through documentation, demos, and change management
- Coordinate with multiple vendors, escalating to leadership when accountability is needed
- Facilitate stakeholder and steering meetings, and represent the voice of the product to senior leadership
- Operate with sound independent judgment to identify issues, evaluate options, make recommendations, and drive matters to resolution
The role is remote but requires regular travel for onsite go-lives, department rounding, and other support activities as needed.
REQUIREMENTS:
- 3+ years as a Product Manager or Product Owner, ideally in healthcare, health tech, or another complex, highly regulated operational environment
- Demonstrated ability to run discovery, write clear requirements/user stories, and prioritize a backlog using a defined framework rather than by loudest voice
- Comfort using success metrics and relevant data to make and defend prioritization calls for review/sign-off
- Excellent communication skills and ability to facilitate cross-departmental meetings, including senior leadership as well as line-level staff
- Strong documentation skills, especially product requirement docs, roadmap artifacts, and PowerPoint/board-ready materials
- Proficiency with MS Office suite, backlog/roadmap tooling, and visualization tools
- Alignment with company purpose and values
NICE TO HAVE:
- Experience with Salesforce, TalkDesk, and/or Epic
- Formal product management training or certification (e.g., CSPO, Pragmatic Institute)
- Experience with Agile methodology, including working as or with a SCRUM team
- Experience with healthcare interoperability standards (e.g., FHIR) or EHR data models
- PACE experience
