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Ambience Healthcare is an AI-powered platform that restores humanity to healthcare by automating administrative burden for health systems. The company delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency, and inpatient settings.
As Product Manager for Ambulatory Autonomous Coding, you will own Ambience's ambulatory professional coding product end-to-end, starting with primary care. Your mission is to help clinicians capture services with accurate, well-supported coding at the point of care while reducing manual work for coding teams.
Key responsibilities include:
**Product Strategy & Workflow**
- Define and execute the ambulatory coding roadmap, starting with primary care and expanding to additional code families and specialties based on customer needs and measurable value
- Spend time with clinicians, coders, and revenue-cycle teams to understand documentation, coding, review, and billing workflows
- Own the clinician and coding-team experience from recommendations during visits through review, exception handling, and writeback into Epic's charge workflows
- Work closely with ambulatory teams to ensure coding uses appropriate clinical context without creating additional clinician burden
**Coding Quality & Automation**
- Partner with Engineering, Clinical AI, and coding experts to improve accuracy and coverage across supported code sets
- Establish clear evaluations for coding accuracy, encounter completeness, supporting documentation, and Epic writeback reliability
- Define when coding recommendations are ready for human review versus autonomous processing, validating approaches with customer coding and compliance teams
- Build repeatable approaches for adding new code families and specialties
**Customer Outcomes**
- Drive adoption with clinicians and coding teams; identify and fix workflow friction
- Measure code coverage, complete-encounter accuracy, manual review rates, and autonomous coding share
- Work with Data, Value Attainment, and customer Finance/RCM teams to measure value from accurate revenue capture, reduced coding work, and rework elimination
- Partner with GTM and Product Marketing to communicate product capabilities and expected customer value
This is a Senior PM role requiring close collaboration with engineering, design, Clinical AI/ML, and GTM teams. The company is hybrid, headquartered in San Francisco, requiring 3 days/week in the SF office.
**Requirements**
- 3+ years of product management experience with meaningful ownership of a product area from discovery through delivery and adoption (quality of experience and growth rate valued over years alone)
- Track record of rapidly learning complex domains and earning trust from domain experts
- Strong technical fluency with AI/ML products, data, APIs, and complex integrations
- Experience building products for multi-stakeholder workflows where reliability and precision are critical
- Strong written communication, product judgment, and ability to make progress in ambiguity
- Based in SF, available for 3x/week office presence
**Nice-to-Haves**
- Healthcare, revenue-cycle, or professional coding experience (CPT, E/M, modifiers, Epic Professional Billing)
- Experience with AI-assisted workflows, model evaluations, or automation products
- Prior 0-to-1 product experience
- Enterprise customer and regulated product experience