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Product Lead — AI & Learner Experience

Nexford University - Remote - Remote - posted 2026-08-20

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Nexford University is building an AI-native university where artificial intelligence is core to the learner experience, not a bolted-on feature. This is a senior B2C product role owning significant portions of the learner journey: discovery, enrollment, and the learning experience itself. Success is measured by learner retention and engagement, not feature velocity. You'll lead a product team and own end-to-end outcomes for critical user flows. The role requires hands-on product thinking—you should have recently shipped something real that users engaged with and iterated on based on feedback. You need deep familiarity with modern AI tools (Claude, Cursor, etc.) and have shipped AI-powered features in the last 3–6 months, either professionally or in a personal project. You can hold technical conversations with engineers about systems, APIs, and model trade-offs without translation. The ideal candidate brings 5+ years of B2C product experience (edtech, fintech, subscriptions, consumer SaaS, or mission-driven products) with a proven track record of moving retention, engagement, or conversion metrics. You have 3+ years of team management experience and a bias toward simplicity and speed over process. You raise problems early, move through ambiguity, and leave things better than you found them. Edtech experience is a plus but not required. Nexford offers competitive base salary plus performance bonus, generous paid time off, discounted access to programs, and a culture where opinions are expected and heard. You'll have real ownership from day one in a fast-moving, mission-driven environment.

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